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Languages
Our multi-lingual crew hail from 26 nations and are all English speaking. Howerver, your clients are likely to find some on who will be more than happy to chat with them in their own language.

Laundry
We offer complete same day laundry, dry-cleaning and valet services at a nominal charge. Laundry bags and forms are provided in every cabin.

Mail Service
To mail a letter/postcard, passengers may drop off their correspondence at our Reception Deck on Deck 7. The mail will be posted when the ship is at port.

Meals
The cruise fare package includes six meals a day onboard SuperStar Virgo. Passengers can have their six meals in our main dining rooms - The Pavillion Room, Bella Vista, Mediterranean Buffet and Terrace - at no additional costs. Complimentary moring and afternoon tea is served daily at designated area. These speciality restaurants also offer a la carte and set menus at nominal charges. For more information, please refer to the Star Navigator

For passengers staying in the Balcony Staterooms and Suites, they are entitled to a dining credit of S$400 for the 6-Day / 5 Night cruise, S$300 for the 4-Day / 3-Night cruise and S$100 for the 3-Day / 2-Night. This dining creadit is strictly for food in the outlets and is only applicable to fully paid Balcony Staterooms and Suites passengers.

Medical Services
If they need medical assistance on board, your clients may call at the Medical Center on Deck 4, or the Reception Desk on Deck 7. There is a charge for medical services. For emergency cases, the Doctor is on-call 24 hours a day. A fully equipped medical centre is also available onboard.

Meeting Rooms
For your clients who prefer to mix business with pleasure, they would be happy to know that there are serven meeting rooms onbord SuperStar Virgo. The rooms-Boardroom, Rex, Bremen, Normandie, Europa, United States, and Mauritania- are convertible to private gaming rooms as required. The Picture House (accommodates 80 passengers) on Deck 8 is also available for corporate training purposes. Rates and information on booking of meeting rooms can be obtained from the Reception Dask on Deck 7.

Movies (In-House)
The latest movie selections in English and other international languages are screened 24 hours daily through the in-cabin movie channels. Our monthly movie features are listed in the 'Services Directory' placed in all cabins.

Muster Stations
Muster Stations are located on Deck 8. These are the passengers' assembly points in the unlikely event of an emergency.

Nightlife
The setting sun does not mark the end of the day for Star Cruises. On the contrary, it's our signal to dazzle passengers even more! They may satisfy their hunger and quench their thirst at our restaurants and bars, allow themselves to be entertained by our musicians and bands, attend our international show at the The Lido or Galaxy of the Stars, be enthralled by the latest movies, dance the night away in our Celebrity Disco or serenade that special someone in the Karaoke Rooms.

Overseas Calls
Your clients may enjoy the benefits of satellite communication available at the Reception Desk or dial direct from their cabins using major credit cards. Instructions are available in all cabins. Alternatively, they may also contact our operator for assistance.

Photography
Star Cruises has its own shipboard photographer to capture some of the highlights and memorable moments of your clients' cruise. Howerver, for their own snaphots, speedy film processing is available and extra rolls of film may be purchased on board.

See The Gallery under Shopping.

Port Lectures
Port lectures with screenings of some of the local attractions are held onboard.

Please refer to the Star Navigator for more details.

Pregnancy
Passage for pregnant mothers will only be permitted before their 26th week of pregnancy, and must be accompanied by a doctor's certificate stating that they are fit to travel. Star Cruises reserves the right to refuse embarkation to any passenger whose medical conditon is not made know during reservations or prior to sailing and shall not be required to refund any portion of the fare paid by the aforementioned passenger.

Reception
Location inthe Grand Piazza on Deck 7, the counter manned by our international crew team, operates 24 hours daily and provides the following services:

  • Check-in / Check-out
  • Information Desk
  • Foreign Exchange Service
  • Business Centre Services
  • Reservations of Optional Shore Excuresions

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