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| The Hotel |
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Crowne Plaza Mutiara Kuala Lumpur, a five-star hotel under the InterContinental Hotels Group (IHG), is a prominent landmark strategically located in the heart of the city’s banking, commercial and vibrant shopping district. The Bukit Bintang shopping strip is a mere five-minute walk, as is the KLCC development with the iconic Petronas Twin Towers. Making life even easier for those wishing to explore is the fact that there is a monorail station at the hotel’s entrance, meaning difficult navigation, and the notorious traffic of Kuala Lumpur will not effect your enjoyment of exploring the city. It is indeed the choice of discerning traveler looking for a home away from home!
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| Accommodation |
All of the hotel's rooms and suites have undergone a complete refurbishment in 2003 and include features such as broadband internet access, window seats, ergonomic work areas and open plan bathrooms with separate shower areas featuring rain showers and oversized bathtubs.
The Crowne Plaza Club rooms and Crowne Plaza Club lounge on the higher floors of the hotels offer added services and benefits such as complimentary internet access, butler services along with evening cocktails & all day refreshments at the Club Lounge. The Club Lounge is accessible to those above 16 years of age.
Our Rooms
- Room(s) : 563
- Reduced mobility rooms : 2
- Non-smoking rooms :
- Total number of suites : Executive suite : 12
Royal suite: 1
Premium Services
- Business Center
- Butler Service
- Buffet Breakfast, complimentary daily
- Cocktail Hour, complimentary daily
- Dinner Snacks, complimentary
- Drinks, complimentary
- Free Morning Newspaper Delivered to Room
- Lunch Snacks, complimentary
- Separate Check-In Area
- Turndown Service
- Valet Service
- Continental Breakfast, complimentary
Entertainment
- Cable / Satellite TV
- Color TV
- DVD Player
Refreshment / Kitchen
- Coffee Maker
- Mini Bar
- Mini Refrigerator
- Tea Maker
Data Services
- Analog Dial-up
- High-speed Internet Access
- Internet Browser TV
Workspace / Desk
- Meeting Room complimentary
- Work Desk w/ Lamp
- Desk Level Electrical Outlet
- Electrical Adapters Available
- Power Converters Available
- Spare Electrical Outlet at
- Desk
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Phone / Fax
- Phone with Voice Mail
- Two-Line Phone
- WorldLink - Power and Phone/Internet Connector
- Number of Phones in Room
- Direct Dial Phone
- Separate phone bills for separate lines
- Speaker Phone
- Telephone Jack Adapter Available
Bathroom / Personal Care
- Bathrobe
- Bathtub
- Hairdryer
- Private Bathroom
- Scale
Miscellaneous
- Connecting Rooms
- Crib (Upon Request)
- In Room Safe
- Individually Controlled Air Conditioning
- Iron / Ironing Board
- Rollaway Bed/Cot
- Separate Hanging Closet
- Separate Living Room
- Suites with Dining Table
- Number of Closets in Room
Room fittings
- Visual smoke alarm
- In room tea & coffee maker
- Sprinkler in room
- 220/240 VAL
- Air-conditioning
- Safe deposit box
- Mini bar
- Satellite/cable color TV
- 2 lines phone
- Voicemail
- WiFi wireless internet excess
- Broadband line
Security peephole
Room Service
- Hot dishes
- Cold dishes
- Weekdays hours : 24 Hours
Weekends hours : 24 Hours |

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| Dining Facilities |
At Crowne Plaza, you'll always look forward to meal times because we cater to every palate. The hotel features two restaurants, a gourmet shop, two bars, a nightclub and 24 hour room service.
Restaurants/Bars & Lounges
Tiffins
Location: In Hotel - Lobby Level
Serves: Breakfast | Lunch | Dinner
Exceptional choices for breakfast on-the-run, a quick meal or afternoon tea. Serves a variety of sandwiches, pastries, chocolates and local delicacies. Wireless internet access is available.
- Opening hours : Mon – Sat 08:00 – 21:00 ; Sun – 10:00 – 21:00
Glass Lounge
Location: In Hotel - Lobby Level Soothing live music and a magnificient view of the Petronas Twin Towers makes this a pleasant place to discuss business matters in a less formal environment. Wireless internet access is available.
- Opening hours : Mon – Sat 20:00 – 23:45; Sun – 20:00 – 00:45
Club Bar
Location: In Hotel - Lobby Level
Serves: Lunch | Dinner
A place to relax and unwind. Offering a fine selection of single malts, port wines & Cuban cigars. Serves a carvery buffet lunch on weekdays and a variety of international favourites for lunch and dinner. Also features an extensive cigar collection.
- Opening hours : Mon – Sat 12:00 – 24:00; Sun – Close
Planter's Inn
Planters’ Inn is a Malaysian inspired all-day dining restaurant featuring Asian favorites and popular international choices. This all-day dining restaurant lures with the atmosphere and excitement of Malaysia’s three main ethnic cuisines under one roof.
- Air-conditioning
- Non-smoking area
- Opening hours : 06:00-10.30/12.00-14.30/19.00-22.30
Type of cuisine : International and local
Ishq
Ishq is a stylish. Contemporary Asian lifestyle brand offering an unmatched wining and dining experience in a truly fresh and resplendent setting. For Pan-Asia cuisines and an array of international cocktails, premium spirits, wines and liquors.
- Air-conditioning
- Non-smoking area
- Opening hours : 06:00-10.30/12.00-14.30/19.00-22.30
Type of cuisine : Fusion
China White
Location: In Hotel - Off Lower Lobby entrance With an oriental-inspired decor of gold fabric, red lanterns and lounge noir atmosphere, China White caters to the segment of high end nightclubs partygoers. This nightclub hosts a mixture of R&B favourites and choice picks from late 70s disco funk era. No cover charge for hotel guests; opens on Monday to Saturday from 8.00pm onwards.
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| Facilities & Services |
Facilities
- Outdoor swimming pool
- Fitness centre
- Business centre services
- Spa
- Foreign currency exchange
- Limousine service
- Car park
- 24 –hours in-room dining
- Kiosk shop
Entertainment & Recreation
Outdoor pool with a pool deck, Angsana Spa with 22 treatment rooms, Clark Hatch fitness centre spread across two levels, two tennis courts, squash court & shopping arcade.
- Recreation & Sports Court
- Live Entertainment
- Outdoor Pool
Spa Facilities
The contemporary Angsana Spa is spread across 1000 square metres & features 22 treatment rooms including 2 outdoor treatment rooms. Treatments include wet treatments, massages, body scrubs and wraps as well as facial treatments to name a few.
Health & Fitness Center (On-Site)
Operated by Clark Hatch and spread across two levels. Facilities include advanced excercise equipment such as cardio and free-weights, squash & tennis courts, cycling studio, half-basketball court, sauna, steam room and group excercise programs.
Housekeeping & Laundry Services
- Daily Housekeeping
- Weekly Housekeeping
- Dry Cleaning Pickup/Laundry
- Shoe Shine
- Same Day Dry Cleaning
Travel Services
- AirLine Desk(s): Airline office at shopping arcade
- Rental Car Desk(s): Car rentals can be arranged by concierge
- Tour Desk(s): Tours can be arranged via concierge
- Travel Agent Desk(s): Travel Agency at shopping arcade
- Foreign Currency Exchange
Hotel Shops
- Convenience Store
- Newsstand
- Florist
- Gift Shop
Activities & Services for Children
- Babysitting services can be arranged by the concierge & housekeeping department. Advance notice is required.
- Baby-Sitting
Business Services
- Business Center
Business Center Staffed Between 7:00 AM and 8:00 PM
Alternatives to Business Services: Crowne Plaza Club Lounge
- Copying
- Courier Service
- E-mail & Internet
- Executive Floors
- Executive Suites
- Facsimile
- PC available
- Printer
- Private Limousine
- High Speed Internet Access
- Secretarial Services
Miscellaneous
- Concierge Services
- ATM/Cash Machine
- Safety Deposit Box available at Front Desk
- A/C Public Areas
- Dedicated Lounge (or 24 Hour Lounge)
- Porter/Bellman
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| Meetings & Events |
- A choice of 28 function and meeting rooms including a Grand ballroom with capacity up to 1,400 pax.
- Equipped with latest technology and state – of – the – art meeting facilities
- Crowne meetings director as one-point-contact for all quires and information required.
Focusing on the Four Crowne Plaza Hallmarks: Meeting Success, Connections Village, Room To Relax and Make it Happen
With 28 state of the art meeting rooms and 3,453 square metres of event space, Crowne Plaza Kuala Lumpur is truly the place to meet. Facilities include the iconic Windows On KL meeting rooms on the 30th floor of the hotel with panoramic views of the city.
Facilities
- 28 Meeting Rooms
- 4322.59 m²/ 46526.84 ft² of Meeting Space
- Largest Room Capacity: 1600 Reception Style
- Largest Room Measurements: 50.0 m/164.04 ft x 32.0 m/104.99 ft (ceiling height = 3.1 m/10.17 ft)
- Smallest Room Capacity: 9 U-shape Style
- Smallest Room Measurements: 6.3 m/20.67 ft x 3.4 m/11.15 ft (ceiling height = 2.6 m/8.53 ft)
- 600 m²/ 6458.19 ft² of exhibit space
- 8 - 8'x10' Booths can be accommodated
Equipments
- 35mm Slide Projector
- Cable Modem
- DVD Player
- Flip Chart and Markers
- Group and Event Packages
- LCD Projector
- Lectern
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- Microphone
- Modem Lines
- Overhead Projector
- Stage Lights
- VCR
- Whiteboard
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| Level |
Venue |
Dimensions |
Capacity |
| Feet |
Meters |
Banquet |
Reception |
Classroom |
Theatre |
U-Shape |
Ballroom |
| Lower Lobby |
Grand Nirwana Ballroom |
163.9x104 |
50x32 |
1400 |
1500 |
650 |
1400 |
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| Lower Lobby |
Nirwana Ballroom 1 |
104x72.4x19.3 |
31.7x22.1x5.9 |
450 |
400 |
350 |
500 |
63 |
60 |
| Lower Lobby |
Nirwana Ballroom 2 |
104x42x10 |
31.7x12.8x3.1 |
270 |
260 |
240 |
280 |
72 |
60 |
| Lower Lobby |
Nirwana Ballroom 3 |
104x46.8x10 |
31.7x14.3x3.1 |
280 |
300 |
150 |
220 |
- |
40 |
| Lower Lobby |
Ballroom Foyer |
89.2x30x10 |
27.2x9.1x3.1 |
- |
- |
- |
- |
- |
- |
| Lower Lobby |
Rajah Room |
50x30x10.3 |
13.7x9x3.2 |
50 |
60 |
36 |
120 |
33 |
30 |
| Lower Lobby |
Negara Room |
53.4x30.2x10.4 |
16.3x9.2x3.2 |
70 |
120 |
50 |
100 |
30 |
30 |
| Lower Lobby |
Galleria Foyer |
105x62.3x8.3 |
32x19x2.6 |
- |
300 |
- |
- |
- |
- |
| Mezzanine |
Executive Boardroom 1 |
28.9x18.3x7.9 |
8.8x5.6x2.4 |
- |
- |
- |
- |
- |
15 |
| Mezzanine |
Executive Boardroom 2 |
22.6x13.4x7.9 |
6.9x4.1x2.4 |
- |
- |
- |
- |
- |
- |
| Mezzanine |
Executive Boardroom 3 |
20.7x11.1x8.5 |
6.3x3.4x2.6 |
- |
- |
- |
- |
- |
- |
| Mezzanine |
Mezzanine 1 |
21x27.2x8.5 |
6.4x8.3x2.6 |
40 |
40 |
24 |
56 |
18 |
12 |
| Mezzanine |
Mezzanine 2 |
21x27.2x8.5 |
6.4x8.3x2.6 |
40 |
40 |
24 |
56 |
18 |
12 |
| Mezzanine |
Mezzanine 3 |
22x19.3x8.5 |
6.7x5.9x2.6 |
20 |
20 |
18 |
40 |
12 |
10 |
| Mezzanine |
Mezzanine 4 |
22x25.6x8.5 |
6.7x7.8x2.6 |
40 |
40 |
27 |
36 |
21 |
12 |
| Mezzanine |
Mezzanine 5 |
28.5x21.7x8.5 |
8.7x6.6x2.6 |
40 |
40 |
36 |
60 |
18 |
15 |
| Mezzanine |
Mezzanine 6 |
28.5x25.6x8.5 |
8.7x7.8x2.6 |
40 |
40 |
27 |
60 |
21 |
15 |
| Mezzanine |
Mezzanine 7 |
28.5x27.2x8.5 |
8.7x8.3x2.6 |
40 |
40 |
36 |
60 |
18 |
15 |
| Mezzanine |
Mezzanine 8 |
16.4x15.1x8.5 |
5.0x4.6x2.6 |
10 |
- |
- |
- |
- |
- |
| Mezzanine |
Mezzanine 9 |
32.2x28.9x8.5 |
9.8x8.8x2.6 |
40 |
40 |
27 |
48 |
18 |
18 |
| Mezzanine |
Mezzanine 10 |
33.8x26.9x8.5 |
10.3x8.2x2.6 |
40 |
40 |
36 |
72 |
24 |
18 |
| Mezzanine |
Mezzanine 11 |
32.5x26.2x8.5 |
9.9x8.0x2.6 |
40 |
40 |
36 |
72 |
24 |
18 |
| 30 |
Windows on KL 1 |
79.4x34.7x9.8 |
24.2x10.6x3 |
100 |
150 |
108 |
200 |
42 |
50 |
| 30 |
Windows on KL 2 |
38.7x29.8x9.8 |
11.8x9.1x3 |
60 |
60 |
50 |
80 |
24 |
25 |
| 30 |
Windows on KL 3 |
57.4x19.3x9.8 |
17.5x5.9x3 |
60 |
50 |
50 |
100 |
36 |
30 |
| 30 |
Windows on KL 4 |
33.8x19.3x9.8 |
10.3x5.9x3 |
20 |
30 |
24 |
50 |
18 |
20 |
| 30 |
Lower Penthouse |
51.5x44.6x9.8 |
15.7x13.6x3 |
120 |
120 |
50 |
120 |
36 |
27 |
| 30 |
Upper Penthouse |
38.7x23.6x9.8 |
11.8x7.2x3 |
- |
- |
45 |
80 |
24 |
25 |
Vehicle and Heavy Equipment Access
- The Grand Nirwana Ballroom, Negara Room, Rajah Room, Windows on KL 1, 2, 3 and 4, Lower and Upper Penthouse are all suitable for banquet equipment and machinery below two tonnes.
- The height of the Nirwana Ballroom 1 celing is 5.88 metres (19.3 feet) while the foyer ceiling is 3.05 metres (10 feet). The height of the entrance door to the Nirwana Ballroom is 3 metres (9.8 feet).
Floor Plans:
1) Click here for the Grand Nirwana Ballroom, Negara Room, & Rajah Room
2) Click here for the Windows on KL & Mezzanine Level 4
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| Location |
Transportation to and from hotel
Kuala Lumpur International Airport (KUL)
Located at the heart of Kuala Lumpur’s banking and commercial district, Crowne Plaza Mutiara Kuala Lumpur is the perfect base for the discerning business Traveller. It is also easily accessible from the Kuala Lumpur International Airport (KLIA), either by a one-hour taxi ride or an Express Rail Link (ERL) and Monorail train.
- Distance: 65 KM / 40.39 MI North East to Hotel
- Shuttle Charge (one way)
- Taxi Charge (one way)
- Time by taxi: 1 hour
- Train Charge (one way)
- Time by train: 28 minutes
- Drive north on Sepang Highway to Kuala Lumpur City. From Jalan Tun Razak, exit to Jalan Ampang on the left. Drive straight and bear left to Jalan Sultan Ismail at second junction. Hotel is on the left adjacent to the Raja Chulan monorail station.
Train
- Station Name: Raja Chulan Monorail Station
- Distance: 0 KM / 0 MI North to Hotel
- Taxi Fee From Train Station:
- The Raja Chulan monorail station is located at the entrance of the hotel. The monorail network links up with the LRT, KTM and KLIA Airport service train networks providing access to virtually all parts of the city.
- Subway Station Name: Putra KLCC
- Distance: 1 KM / 0.62 MI South West to Hotel
- Taxi Fee From Subway Station:
- From Putra KLCC station, turn right to Jalan P. Ramlee Road and follow the road till you see a signboard to Tun Perak Road. Turn right and you will see the hotel on your left and can enter using the rear entrance to the car park and hotel.
DRIVING DIRECTIONS
FROM KUALA LUMPUR INTL AIRPORT: DRIVE NORTH ON SEPANG HWY TO KUALA LUMPUR CITY. FROM TUN RAZAK RD, EXIT TO BUKIT BINTANG RD ON YOUR LEFT. DRIVE STRAIGHT & EXIT TO SULTAN ISMAIL RD. ON YOUR RIGHT. HOTEL IS ON YOUR RIGHT.
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