Services & Facilities

Rasa Sayang Resort and Spa offers a comprehensive range of services for both leisure and business travellers, including our exclusive Garden Host service. The Garden Host, available in the garden and pool areas, can arrange for dinner reservations, provide local information, and many other guest services. Guests at Rasa Sayang also enjoy cross-signing privileges and use of facilities at the adjacent Golden Sands Resort and the Traders Hotel in George Town.

It is this impressive array of facilities combined with an exceptional level of service that distinguishes Rasa Sayang Resort and Spa from other Batu Feringgi Resorts.

Feel free to contact us if you require a service not listed here.
  • 24-hour Room Service
  • Airport Transfer
  • Baby Sitting / Child Care
  • Beauty Salon
  • Car Rental Service
  • City Shuttle Service
  • Clinic
  • Complimentary Shoeshine Service
  • Conference Facilities
  • Express Check-in and Check-out
  • Facilities for the Physically Challenged
  • Florist Laundry & Valet Service
  • Library
  • Lobby Shop
  • Non-smoking Rooms
  • Parking Facilities
  • Photo Processing Service
  • Safe Deposit Box Taxi & Limousine Service
  • Travel Agency / Tour Desk
  • Spa Services / Hair Spa
    • Whether your plans include tropical adventure, rejuvenation or pure relaxation, Rasa Sayang Resort and Spa offers an enticing array of activities for both adults and young people. Our signature spa, CHI, is the largest and most luxuriously appointed spa in Penang. Each treatment takes place in one of eleven private spa villas, allowing you to indulge your senses in spacious and private surroundings.
    CHI, The Spa  
    Spacious Luxury in a Private, Personal Spa

    Spread along a secluded corner of the resort beside a tranquil seashore, CHI, The Spa offers a holistic approach to rejuvenation and relaxation. Its eleven spa villas, enclosed by soaring centuries-old rain trees, exude serenity, peace and solitude.

    Decorated in a distinctive Himalayan style, the spa design also incorporates indigenous Malay and Peranakan influences in its rich timber wood flooring and stone walls. Each of the spacious villas is equipped with a private changing room, a treatment room and a private garden, all surrounded by 30 acres of lush gardens. Outdoor rain showers are available in selected villas.
    Spa Boutique

    The Spa Boutique offers a very fine selection of aromatic oils, essential oils, bath salts, soaps, incense, scented candles, natural body care formulations, spa robes, slippers and accessory items.

    Yoga Pavilion

    Situated within the Spa, the Yoga pavilion provides an extensive range of yoga and meditation classes led by our highly knowledgeable resident yoga master.

    Understanding Ch’I

    In traditional Asian philosophy, ch’i is the universal life force that governs well-being and personal vitality. For people to maintain good health, it is believed that ch’i must flow freely within the body.

    Exercise, stretching, massage, hydrotherapy and movement of the mind through relaxation and meditation combine to assist the body's natural renewal, forming the basis of the CHI experience.

    The extensive spa selection at the Rasa Sayang Resort features more than 30 treatments, including traditional massage therapies and facials to more exotic spa rituals, signature therapies such as the Rasa Asmaradana traditional massage, and special men's skin treatments.
    Exploring Nature

    Penang is a place of enormous natural beauty. Beaches, jungle preserves, and parks can be found throughout the island.
    Kids and Young Adults

    At Shangri-La’s Rasa Sayang Resort and Spa, our goal is to ensure a relaxing, worry-free tropical holiday for your entire family. Please feel free to contact us with any enquiries or requests to make your vacation more enjoyable.

    Playground

    Our children's playground at Adventure Zone offers a safe, supervised play environment.
    Children's Pool

    The children's pool, open from 7am to 9pm, is located in the Garden Wing pool area. Adventure Zone The

    Adventure Zone

    is a unique family entertainment centre for children and adults. Its 10,300 sq. ft. comprehensive indoor facility catering for family style activities where children, teens and adults can interact together in a safe environment. Housed within this air-conditioned facility are three categories of exciting drop slides, multiple sections of modular play equipment, a game zone and theme birthday party rooms offers engaging playtime in a supervised environment.

    Adults-Only Areas

    In order to maintain a serene environment for adults, children under 16 are not permitted inside CHI, The Spa, and the Rasa Wing Pool.
    Leisure

    In order to maintain a serene environment for adults, children under 16 are not permitted inside CHI, The Spa, and the Rasa Wing Pool.
    On the Land

    Penang is both one of Malaysia's most developed regions and a place of enormous natural beauty. Beaches, jungle preserves, and parks can be found through out the island.

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