Auris First Central Suites (Prepayment) Deluxe Hotel Apt

At first its difficult to find the hotel as this area has many other hotels. Overall it was a good stay there. The guys in the reception counter was pleasant but the computer system was making the check in slow. Would stay there again.

Good hotel, nice location, good service, gave me late check out till 3:00 PM

Overall all the hotel is great & I recommend it to anyone specially families. The advantages are: 1) New hotel 2) Big rooms 3) Near metro station (5 minutes walk) and Mall of Emirates The disadvantages are: 1) Chick in & check out are very slow 2) Breakfast is less than average 3) Cleaning rooms should be more precise specially the bathroom 4) Location is bit far from city center

I didn't like the service because from the first night till checkout my key-card from the room didn't work, Every time when I go to the reception she told me that there is a problem with the software, ONLY my room had this problem, When I ask to change my room she told me everyday that she fix it very soon. Everytime I have to walk for ask somebody to go with me and for open my room. That's very bad!! Other hotels give me and upgrade if I had this problem, This hotel DIDNT very bad for a new hotel. I hate room 1212 12th floo.r

Hotel was new and clean which was good. Also it was located in a really good area. However, their service was terrible - don't be suprised if they don't clean your room unless you call them to. Their room keys constantly bugged out and we had to go back to the reception to get it re-programmed. This was a hassle because their lifts are incredibly slow and we were staying in the 26th floor so we were waiting 10-15mins easy for a lift.

I am torn about this hotel. The furniture and design of the rooms is probably more for the taste of asian, eastern european and arab middle-class guests, who seemed to make up the majority of guests (mainly groups). For my taste the furniture was horrible (old fashion), even though the hotel was opened/decorated only a few months ago.. Rooms were also relatively cold (Dec/Jan), A/C heater did not work. Breakfast was below average. Nevertheless, senior management tried to be helpful.

Apart of its location been difficult to reach, hotel services, food, and cleanliness is very satisfying. Very good value for the money paid.

It was a brand new hotel, location is not so difficult to find. Rooms are spacious and simple. Room service was very slow however, we requested assistant with the AC controls and no one showed up at all. Doors, windows are not sound proof, you can hear cars passing by and construction taking place in the close by location.

Helpful staff allow us to check-in in the early morning, free breakfast in the first day, close to metro station, clean and elegant room, close to emirates mall. Just perfect with the price that we pay, thanks to Asia Travel.

They don't turn the water heaters on. We arrived late and had cold water. Only in the morning did we discover that they have a switch for the water heater (geyser) which stays off. They don't inform you about it. In fact they should turn it on once a room is allocated to a guest, prior to the arrival of the guest.

Good.