Grand Diamond Suites Hotel 4 stars

Basically we are very pleased with Grand Diamond as the hotel itself have shops for clothing and the entrance also have shopping experience and beside Grand Diamond is Platinum Mall which is so accessible. However the only drawback which is the most important is the counter staff who is doing the check-in is not very friendly. Room for improvement.

Excellent location if you intend to shop at Platinum Fashion Mall and the nearby Pratunam market. However, the nearest BTS station is quite a distance away and the traffic jam can be really annoying. Rooms are older than expected as the exterior is rather new, but generally clean with the basic amenities.

The room(junior suite) was nice and maintained properly; hotel staff were very cordial and accommodating; the front office staff showed honesty, we were able to recover our camera that got lost in their lobby. One thing we would like them to improve on is to have their wireless internet service connection be offered free to all their guests. Compared to hotels in the Philippines, they offer internet connections free of charge to their guests.

Location of the hotel is great for people who is going for shopping spree as it is beside platium shopping center (Wholesale clothing) and also 5 mins walk to Central World. I highly recommend this hotel for couple and family.

Hotel location is good for wholesale hunters. Platinum mall is cheaper then Chatuchak nowsaday. But platinum mall have more fashionable clothing. Not convenient to MBK and others due walking distance to MRT too far away. Hotel is pretty old altho cleanliness have standard. But the money we paying is 5 stars and plenty hotel around that area newer and maybe cheaper.

It good for family. Location is good too.

If the hotel could also provide complimentary train rides, that would be great.

Good.

Reception service needs to be improved.

The hotel is great in terms of location, cleanliness, rooms, and the breakfast has a good selection. The only thing they have to provide is free wi-fi internet in all their rooms. Other than that, I would definitely stay there again and would recommend it to the other travelers.