Hear it directly from our travelers
Based on 30 reviews
Located in Orchard Road and 5 min walk to Bras Basah and MRT station. Changi International Explore Chinatown, Little India, Suntec City Mall, Esplanade, Fort Canning and the National Museum of Singapore, all within the vicinity.
Located in the heart of the civic and cultural district. A three minute walk to Orchard Road, and within walking distance to Dhoby Ghaut MRT station, Raffles City, Fort Canning and National Museum. In close proximity to Little India and Arab Street.
Orchard Road Shopping District, Dhoby Ghaut MRT
Friendly staff the moment we arrived. Greeted by helpful concierge at drive way when we approached in our car (had driven to hotel). Fast fuss free check-in, nice room facing pool. Great location, good class hotel. Friendly staff from front desk to chamber maids. All fantastic!
Genuine Asiatravel.com guest review
Pham, Thong Ran
I stayed there for 3 days. The hotel is located in a really quiet area but not too far from the Marina Bay. It's easy for business people and leisure. There are a lot of fast food, restaurant and grocery store around the hotel, The Hotel is next to MRT. The staffs are friendly and willing to help me any time. Good accomodation. I am going to stay at Rendervouz when I and my family come back to Singapore in this summer.
There was a power failure on the 1st night I stay there. The lifts was down and all the guests had to walk the stairs up and down. None of the rooms aircon was working and we have to open the room door to get some air until 3 o'clock in the morning. There was no apology from the management, no announcements was made. The next day they just pretended like nothing ever happened. When I checked out, I made a complaint to the front desk asking for their responsibilities and all they did was just gave us a free taxi ride to the airport and that's because I complaint not because they had to apologize or compensate all the guests. I was offered an upgrade to the club room when I checked in for extra $50++ per day. They should have give me a free upgrade but they didn't. This is the most irresponsible hotel I've ever stayed, bad management. I don't think I will stay there again ever until they resolve this issue with all the guests that stayed there that night. Asiatravel has to do something by complaining to this hotel. Thanks!
LOO, YONG ENG
Basically are good. Also upgraded me to better room. Most staffs provided good services while some not. The front desk person during my checking out time gave me a bad impression by showing a gloomy face to me. It is important to show smiling face to the customers to make us felt nicely served.
construction on-going at adjacent property generates a lot of noise
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