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Lancaster Suites 3 stars

622 Shaw Blvd. Mandaluyong City 1552, Metro Manila Philippines

Internet Reservation Office in Philippines
Tel: + 24 hours Hot Line
+ (632) 6355099 & 9104203 to 05
+ (Toll Free from US) 18773475239
+ (Toll Free from US) 18773874852
+ (Toll Free from UK) 44800014800
Fax: +63 (2) 6356699, 9104206

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OVERALL RATINGS

4/5

based on 37 reviews

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Hotel Reviews

2/5

Mr. Morgan, Macau May 2012

OK for short stay, room service and menu needs improvement

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Business People

4/5

Mr. Hudson, United Kingdom May 2012

Very good location if you are busy in the Shaw Boulevard/Ortigas area. Value for money.

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Business People, Events and Meetings, Families, Nightlife / Entertainment / Clubbers, Tourists

3/5

Mr. Hull, United States Apr 2012

Nice Hotel for the value, but the location has much to be desired unless you plan on not going anywhere. Last time I stayed, I believed there was free internet and it just seems like a nickle and dime charge when so many others offer free internet.

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4/5

Mr. Uy, Philippines Feb 2012

No Wifi access in Rooms.

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Adventure, Business People, Families, Nightlife / Entertainment / Clubbers, Tourists

5/5

Mr. scott, Australia Jan 2012

Great accommodation at an affordable price

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Events and Meetings, Families, Senior Citizens, Tourists

3/5

Mr. ONG, Singapore Jan 2012

This is my first stay with Lancaster, I find the room comfortable/cosy. Though the location may present some challenge for traffic, coming in and out during peak hours. If your activities is centered around Ortigas center, this would be a competitively priced accommodation minus the morning traffic. Staff are generally very new, need some push to get things done.

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Business People, Families, Honeymooners, Nightlife / Entertainment / Clubbers, Single Ladies, Single Men, Tourists

Mr. ALQUIZA, Australia Jan 2012

BAD: We booked a 2 bedroom suite. The suite had 2 levels which made it hard for us to have all baggages upstairs. The rooms are very small. Can't fit 2 luggages inside without having to constantly move them out of the way. Ensuite was also a squeeze. Hard to get to the shower/bath as there was a toilet bowl on the way! I constantly rang reception because the suite which had a kitchen did not have the amenities (plates, glasses, etc). The floor lamp was broken along with the socket on the wall which exposed live cables! Had to call maintenance to fix it. However, took 2 calls to replace the floor lamp which had a broken plug. It was very dark in the lounge room otherwise. The air-con in the second room leaked water on our last night there. My parents had to sleep without an air-con, a quarter of their bed was soaked in water. The suite was not serviced daily for a clean, replace towels, remove rubbish etc) The hotel is on a very busy road. Lucky we got a suite on the 29th floor. There was no information book in the room to tell us what floor breakfast is, what # to dial for reception etc.. THE GOOD: - Most of my complaints/calls to reception were addressed except the air-con on the last night. The reception was friendly. Transfer to the airport was ok. Hotel very close to SM megamall and greenhills. Taxi was costing about P60 - P80 one way to these locations.

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5/5

Mr. Luo, China Jan 2012

位置不错，性价比很高，房间不大但连小厨房都有，附近有超市和MRT，很方便 - Good location, high cost, the room has a small but even a small kitchen, near the supermarket and MRT, very convenient.

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Business People

2/5

Ms. Alicia, Malaysia Jan 2012

Room of the floor was extremely oily. Sheets were old.

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Tourists

4/5

Mr. MALLARI, Philippines Jan 2012

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4/5

Mr. Caro, Philippines Jan 2012

the hotel was nice. parking was challenging because it was narrow. a 2 way that can only fit 1 car. invited some friends and nobody bothered us.

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Backpackers, Events and Meetings

Mr. Gaite, United States Jan 2012

Thank you for inviting me on this survey. Lancaster Hotel is the most dirtiest and substandard hotel I ever stayed in Manila. I was booked there for 15 days but I check out the last two days to move to different hotel. The towels are they give ton the guest are so black dirt and filthy. The breakfast buffet is beyond less 2 star class. The door on my unit is not closing properly, you need to pull the door effortly to make sure the door shut otherwise you will leave your room open without you knowing. The door is rubbing the floor tiles that is why its not closing by itself even with a door closer. The elevator is one big problem too, you have to wait at least five minutes before you get the next elevator to open, they don't have all the elevator in service to save electricity. Drive way you have to make a u turn to to back to the main road, very inconvenience specially you have a bigger vehicle. The mattress in room is very hard and linens are dirty and overused. I will never stay there again on my visit to Manila specially the rates I got its not worthy. You better removed Lancaster on your marketing list until they put up improvement on their facilities.

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4/5

Ms. Santos, Philippines Aug 2011

we arrived at the hotel late at night as was informed earlier. i gave them the printout of the hotel voucher, and the check-in was fast and we were upgraded to a one-bedroom suite because the junior suite was not available. the room was clean, and on the lower ground was a kitchen, dining area, and a living area.. there was a winding staircase going to the upper floor where the bedroom and bathroom were located. it's like a house and the space was huge for two people! the shower was ok with hot and cold, the pressure of the water was ok even we were put on the 29th floor. the attendants and receptionists were all courteous and helpful.. i just didn't like the breakfast buffet at the peak.. we arrived at 8am (buffet starts at 6am and ends at 10am) and there was almost NO MORE food on the spread. thankfully there was the egg station by which we can request for our kind of cooking. the restaurant was like a warehouse, and it needs IMPROVEMENT... a huge one! all in all, the stay was pleasant, and will definitely stay there again, but next time i'll buy groceries so i can cook on my own. i just don't know if the cookware is also included in the kitchen or they charge them for a fee...

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Backpackers, Business People, Honeymooners, Nightlife / Entertainment / Clubbers

4/5

Mr. mostar, Philippines Aug 2011

The place was good. very near to the shangrila mall and mega mall.

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Business People, Families, Tourists

3/5

Mr. Reyes, Philippines Aug 2011

This is a condo-hotel facility which includes a small kitchen facility in the rooms. Restrooms are quite small but otherwise the room is kept in fair condition. Property is located near the EDSA highway and within walking distance to an MRT station and a shopping mall. Transportation is accessible from the street fronting the property.

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4/5

Mrs. Villar, Philippines Jun 2011

employees are very accommodating.

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Families, Honeymooners, Senior Citizens, Single Ladies, Single Men, Tourists

4/5

Ms. Enriquez, Philippines Jan 2011

Very nice place to relax and complete a project.

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4/5

Mr. Coquilla, Australia Oct 2010

The hotel staff was accomodating upon our arrival.

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Families

5/5

Mr. Rojales, United States Aug 2010

Its my 4th time staying at this hotel and I'm always satisfied with their service. See you again on my next visit to MNL!

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Business People, Families, Honeymooners, Tourists

3/5

Mr. Obdin, Philippines Jun 2010

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Families

5/5

Mr. LANDSBERG, Australia May 2010

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Business People, Senior Citizens, Single Men, Tourists

4/5

Mr. Isaychev, Russia Apr 2010

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Adventure

4/5

Ms. Banque, Philippines Apr 2010

Nice rooms and amenities!

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4/5

Ms. MONSERRAT, Philippines Apr 2010

- accommodating staffs - good service - nice facilities

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3/5

Mr. GAMBOA, Philippines Mar 2010

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4/5

Ms. Evelyn, Malaysia Feb 2010

Lancaster Suite Hotel is very clean and the staffs are very polite and friendly to all the guests. The location is very excellent too, close to the shopping mall like Greenhills, SM Megamall, Shangrila Plaza,etc. I would like to recommend my friends to stay at this hotel if they want to go to Manila..

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Eco-Friendly, Families, Tourists

3/5

Ms. Ratera Foraste, Spain Feb 2010

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1/5

Mr. Alkamali, Oman Feb 2010

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Disabled

4/5

Ms. Placer, Philippines Jan 2010

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Families, Nightlife / Entertainment / Clubbers, Tourists

4/5

Mr. KITAMURA, Japan Jan 2010

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Business People, Families, Tourists

3/5

Mr. Pedz, United States Jan 2010

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Backpackers, Tourists

4/5

Mr. Gery Khoo, Singapore Dec 2009

The hotel is very centrally located within easy access to Makati and Ortigas area. Room is clean and comfortable, even the junior suite size is big enough for a business traveller. The building is new and I would recommend it to any traveller to Manila.

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Ms. Celeste, Philippines Dec 2009

Breakfast ordinary.

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Business People, Tourists

4/5

Mr. Alfred, Philippines Dec 2009

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4/5

Mr. Imperial, Philippines Oct 2009

The hotel is conveniently located to malls and transportation. Staff are friendly and helpful. Micro wave oven should be standard in all room. Wi-fi is too expensive - this normally is free. Parking is free, this is a bonus.

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Business People, Families, Tourists

4/5

Ms. Sarabuno, Philippines Aug 2009

The hotel is very clean. They have friendly hotel staff. Good food also. We had our buffet breakfast there. I will stay again in this hotel soon. Good value for money.

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Families, Nightlife / Entertainment / Clubbers

4/5

Ms. Grasparil, Philippines Jul 2009

I reserved a junior suite room but fortunately I was upgraded to a 1 bedroom suite to my surprised. Probably all junior suites are already taken but nevertheless it was a welcome gesture for them. My only complain in this hotel is actually their breakfast buffet. No ample choices and food is too common. I am a breakfast person and I prefer variety but it was ok, at least I could only eat less amount. Have not experienced any "service" from this hotel except if I ask them to hail me a cab. I can manage carrying my bags to my room and bringing it down as well. I have not asked for any special request so far since I only stayed overnight.

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Families, Single Ladies

4/5

Ms. Cordingley, United Kingdom Jul 2009

We really enjoyed the Lancaster, from the first yelps when the kids found the roof top swimming pool. On the downside however the design of the condo's are a bit cramped especially we thought, of the en suit in the master bedroom, one would need to be a midget to fit in and enjoy!! Also self locking door knobs and no keys!! That aside we will probally stay there again as we found, for us, the location was good.

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Business People, Families, Tourists

2/5

Ms. grace, Philippines Jul 2009

Overall is good. The complimentary breakfast is not good at all. Before lancaster, we came from 3 different hotels and so sad that lancaster is, I can say the lowest in the rank.

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4/5

Ms. ricana, United States Jul 2009

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Adventure