Citadel Inn Makati 3 stars

There were only two elevator for this 30+ floors high rise building. So, you better be patience waiting for one. Staff were courteous and helpful. There is a small sari-sari store next to the hotel entrance. Also, a laundry mart around the corner. I would use this hotel next time I'm in Makati.

The hotel has ants in it and they are hungry , so many i was getting upset but what can i do as it was cheap to stay there so u pay for what u get , towels look dirty even thou they are changed daily same with bed sheets , lifts are slow sumtimes only 1 lift operating as its a busy hotel its not good as u seem to wait ages to get to u room , the last few days i had poo water going threw the roof and dropping on me in the bathroom which i was shocked about i did not report it as had 3 more days to stay and i just wanted it to end and never return there again and tell everyone never to go to citadel inn ..

Good location if you want night life in Makati. I didn't. Rooms look like they need a major makeover. Not very clean.

I have been at Citadel Inn 3 previous times and must admit that the standard and service has to be improved. One of the counter staff made it very difficult to resolve issues with an early request to the room that was allocated. The level of cleanliness is not good and the rooms need to be refurbished. The mattresses and pillows were hard and very uncomfortable. if a kitchen is provided then all necessary items should be made available. I had to ask for a boiler and stove and was told I had to pay. this is very unusual

Hotel is in a great location for nightlife. You get what you pay for with the rooms. Cabinets in disrepair, mold and small red ants in bathroom.

Surrounded by girlie bars so if you are offended by that, dont stay here. Otherwise it is an okay budget option in Makati. Got a room with a view on the 29th floor. Bathroom very small and a bit worn down, water flow in shower very slow and electrical heater in shower is always scary...

The hotel while relatively cheap still has so much to work on. The room badly needs some refurbishing. The kitchen cabinets are in disrepair. So are the faucets. While there is a refrigerator, the power outlet for it does not function. There is not a single bed lamp one can switch on in the dark without getting up.

Booked two studio rooms, for 4 adults and two kids, but the room was to small for 2 adults and one kids in each room, had to upgrade to one bedroom apartment, with additional charge of 1500 pesos pr, room. no free parking for hotel guest, They charge 100 pesos. only two elevators, have to wait a while for the elevators. Rooms are old, will not stay there again.

Good.

The hotel is very old and the room is not that clean. I won't stay again to this hotel.

OK service.

Since more than 10 years I am Guest in Citadel and I am still satisfied about the friendly staff and the correct pricing for the rooms. Sometime I miss ants in my room - why?? A good hotel for beginners in Manila/Philippines. Good possibilities for drinks all around and cheap price for the room. This may be the reason that many people like me comes again to Citadel.

Structure and rooms to be renovated. Great location, excellent service, professional staff and impeccable.

1) This hotekl looks nice on the web, but once you arrive in the lobby you understand you've made a mistake and even more you've been scammed. 2) Citadel Inn Makati is a hotel for prostitutes, hookers, and their clients. This indeed what is this hotel main clientele. 3) my room was dirty, bed shits were gray rather than white, not a good smell in the room as much as in the bathroom. I've been welcomed in the bathroom by a cockroaches !!!!! 4) only two elevators for nearly Thirty floors, consequently you'll have to wait between 5) to 10 minutes each time you either want to go down to the lobby or go up to your room. 6) Value of money is extremely bad since after only one night of course in Citadel Inn Makati, I found a much better hotel (clean, amenities, good services, no hookers everywhere with fat foreigners, etc...) for the same price.

I will not come back in this place. The room needed a major renovation. It is outdated and the elevator is very slow.

The Citadel Inn is a good budget hotel, I've stayed there a few times now. The staff are friendly and helpful and the rooms are clean although they could do with a lick of paint! Just remember, you do get what you pay for, and the Citadel Inn is not very expensive!

Bathrooms need upgrading

we found hotel very nice and csntral staff very good and helpful room could do with a freshen up but that would not stop me from booking again

The hotel staff were all so accommodating in attending to our needs. The hotel location is also a plus because it is close to shopping malls, restaurants, and recreation places. One thing that terrified me though was a rat coming out from the kitchen area one night. The elevator was quite frustrating because you need to wait for 5-8 minutes before you can have a ride due to only 2 elevators servicing 34 storey building. The hot shower isn't working-informed the front desk officer-sent someone to fix it but he never fixed it. He just informed us to look for a replacement but never came back. I recommend this for people who are budget conscious-the value for money is reasonable enough for the amenities that you get.

The hotel appearance including the rooms looked far more better at their website. I was expecting a much bigger room but unfortunately my room was quite small. They should upgrade their elevators. The LED floor level indicators of the elevators need to be fixed and they need to bring down the price of their internet access, much better if offered free like other hotels do.

Old, run down, near resto, value for money, long stay ofw's

Once again it was a very pleasant stay at the Citadel Inn, OK it's not cosy with warm light lamps, but you have an own kitchen, a separate bedroom and a easy living room, but the space for that money was more as can expect in Makati/ Manila! The elevators was also very OK, we staid at the 19 floor and in the 4days of our staying, we every time lucky!!!! Next door there was a kind of 7eleven, also every time you can take everything to your room, super!!!!

Good hotel in great cleanliness and good service The staff is very friendly. The hotel is very central and close to all major attractions.

It is very nice, not 4 stars but clean, quiet, friendly staff and in an ideal location close to the airport.

That's about my my 10th or 15th visit during the last 5 years, the hotel is very reasonably priced, it's location is very good and the staff is always polite and ready to help. Only complaint: the extra long waiting time in front of only 2 elevators.

The Citadel was just okay. Adequate for backpackers and single men. Located right in the heart of Manila's red light district, for those who are interested in drinking/clubbing/girls. And more or less centrally located in the triangle of Malate, Pasig, and NAIA. Don't expect much, and you won't be disappointed. There are only two elevators servicing a 32-floor building, and they are SLOW. Plus, they shut down one elevator at night. Room service is adequate, a little slow, cheap and filling enough, even if it isn't overly delicious. Laundry service is SLOW--there was only one girl working there when I called-- and isn't offered on Sundays. The swimming pool was small, and there didn't seem to be any circulation, which meant the water was stale. As for the room, again, adequate. I had a single room. No bath, only a shower, with only a stationary shower head. Maintenance guy had to come and turn on the hot water. Small bathroom, with no ventilation or fan and poor lighting. Because the Citadel is actually a "condotel", the room had a small kitchenette, with a small two-burner stove, sink, dishes, cutlery, and refrigerator (which wasn't plugged in). There was a wide mirror hanging on the wall opposite the bed. The closet space was more than adequate. There was no bed lamp, which meant either not being able to read in bed, or sleeping with the overhead light on. The mattress and pillows were rock hard, not comfortable at all. The TV would sometimes lose its signal. There was no free wi-fi. The air conditioner was a bit too noisy and didn't quite cool the room down to a comfortable level. The room didn't have its own personal safe, which meant having to check valuables in the front desk security boxes. The front desk staff were friendly, helpful, and responsive enough. I probably wouldn't choose to stay there again, if I had it to do over. But, like I said, for the price I paid, it was adequate. I got what I paid for, and nothing more.

This Hotel need to be re-freshed. Hotel location good & staff helpful & friendly

The hotel stay experience is not too bad, a bit small but it has a small kitchen and a balcony. Location is central and quite. The only drawback is the elevator is slow, sometimes got to wait for 10 minutes

good and acceptable

i lik my stay in Citadel i have very good experience in this hotel very close to all Night life and Entertainments u need one bed room good i recommend this hotel and i will back to it again the only bad thing the elevator is very slow ..

Booked here twice, in Jan 2011 and Feb 2011. The staff are accommodating and courteous. My requests were granted. Future customers should be aware of what is expected from an old 3 star hotel. The hotel is very near to the CBD, nightlife in less than 20 steps, and foodchains are within 5mins walk. Though the area is not family/child friendly, I will not think twice to stay with Citadel Inn again, if my appoints are near the area, in the future.

This hotel is great for the budget minded. It has basic facilities with all you need for a stay. I liked the central location & the balcony was a great place to relax & to dry clothes. Very close to the shopping areas, bars & food outlets. I would recommend to people on a budget, who want to stay in a safe hotel & want to enjoy the nightlife too.

Staff very friendly & helpful.

In general, it's value for money and the hotel location is very good. The safe at the hotel office is also efficiently operated. However, no safe inside the room is very inconvenient.

Old hotel but its okay its one of the cheapest hotel specially in Makati area...

nice location, accessible to stores and malls.. near the airport ;)

This hotel was most satisfactory for our requirements, and we would not hesitate to book again at the Citadel Inn Makati when we next visit the Philippines. My wife and my sister in law greatly enjoyed the hotel's swimming pool. The price was most reasonable also for a city centre hotel.

Hotel is old. Needs upgrading. Kitchenette sink drains very slowly. Courteous staff. Excellent nightlife. Cleaning staff cleaned my room everyday during my stay. Very satisfied. Will book again in the same hotel in my next visit.

For 1 , I found that all citadel employers were very kind and well spoken. 2,they even gave me the same room number as I book with you almost 2 years ago . 3 , very good mangement overall very nice people as some employers even remembered me. 4 , In genaral just made me feel very much at home. 5 , I have stayed in 5 star motels and would rather stay at citadel just because the staff are better than 5 star motels which made it a pleasurable stay thank you citadel.

Great place to relax. Air condition worked great. Nice hot plate for hot water too. This is the low rent district. $40 per night after rate, plus-plus. It is a great room for cost. Mac D's and Jolly bee are just down the street. It's the beginning of the "red light" street here. Take it for what it is. You dont bother them, they dont bother you. You will be approached anywhere in the Philippines. A polite no is all it takes. Its a nice walk to Arroyo/Glorietta Mall. A simple P7 jeepney will take you too. The elevator as many jobs, but it still is not too long a wait. Front desk is helpful and nice. A P1000 is required to hold while there. For any "iccidentals" Mostly they fear stained sheets. You can imagine the many ways to dirty them. Just dont and get your "deposit" back. Have fun, that's most important.

HI, I enojoyed my stay at the citadel Inn Makati it was a Nice place.

GOOD!

Convenient Location, Fair Rooms, Relatively Clean.

Although this hotel is a little old by today's standards, it is clean and spacious. The two window A/C units blow cold air but I turn them off when I leave to conserve energy. The kitchen is well furnished with cups, plates, fork, knives, spoons, pots, and pans. The members of the hotel staff are very courteous and pleasant. I enjoyed my stay and plan to stay at this place again.

Direct located in a pub area (red light district) of Makati, easy access to airport (approx. 200 Peso) and Makati shopping malls (less than 100 Peso). No restaruarnt but plenty of food sources nearby, also easy access to convenience stores and laundry shops.

This was my 2nd time I stay in Citadel, as before its near to shopping and tourist places, staff is so kind, service is great and most of all value for money, I like to stay again in this hotel.

Pleasant atmosphere hotel and good service.

It is a cheap hotel USD 45/night for a one bedroom. It is ok but not more. If you are travelling on a shoestring (budget) its ok. I prefer the City Gardens for USD 70 but much better with a rooftop pool and bar.

The hotel is okay but the amenities are a little lacking, no mini bar in the room and the restaurant is not open at all on a sunday, but having said that the staff are friendly and helpful, an ideal hotel for a stop over but not really my idea of a long term stay hotel.

It is about 20mins ride from the Ninoy Airport depending on the traffic. Located fairly convenient to the major shopping center and lots of club and restaurant around. Some rooms, my guess is the newer extensions are pretty good and clean. I stayed the night I arrive to Manila. But some rooms are not that clean and looked old. I stayed on the 10th floor the night I left Manila. But the rooms are equipped with cooking utensils is definitely an added plus. In-house restaurant food is decent. The service is superb and they did not wait for tips! They are the cheapest hotel I found but with a superb service! Would stay again if I ever return to Manila.