Crown Regency Suites Mactan 3 stars

Crown Regency Suites had the perfect location for my purpose which was to attend a conference in the Hoops Dome a few blocks away. We were upgraded to a 3 bedroom suite but we turned it down just opting for the 1 bedroom suite instead. Service was great! They anticipated everything we needed thus, I would stay there again and recommend the place to my friends. My comment is while the place is clean, it is also in need of a renovation.

Nice and affordable.

I Stay at this hotel when on business in Cebu. It is close to the airport. The shuttle service is beneficial. It is clean. The pool is nice. The food is good. There is something for most on the breakfast buffet. It is big enough to meet my needs, yet small enough that the staff recognizes me. They have a store that is well stocked and open 24 hours. For the money, it is a good value and I feel safe there. My only negative comment is that the small sofa-beds in the rooms I have stayed in, are consistently uncomfortable to sit on, because the bed frame underneath is not covered by the seat cushion.

A very nice hotel, we chose it because it was near to the airport. The staff are very friendly, and will do anything for you. The pool is large and clean, we had it all to ourselves. the room was spacious, with tea/coffee making. We enjoyed our stay and booked for another nights stay before we travel home.

This is the second time I stayed at this hotel. Both times they failed to pick up at the airport as requested. The air con in both rooms was inadequate. The key card did not work and overall the hotel seems to suffer from very poor management. I will not stay here again.

Very comfortable room and spacious. Bed and linen clean and comfortable. Can be a touch noisy as it is located on a main road but not too bad. Nice 50's dinner/cafe and the pool was good too. Very disappointed with the state of the gym though, machines either outdated or not working, if the hotel is serious about pleasing its guests in this area, they need to do a major upgrade. Buffet breakfast was fine, nothing spectacular. Overall, good value for the money and in a pretty nice spot too. Will stay here again.

Overall our favorite hotel in the Philippines, great suites, great service, friendly staff, it is always a joy to stay at Crown Regency Mactan, and with Asia Travel the rates are also great.

Outstanding services and employees are very professional and caring employees. The food was just the type of food that you could never stop eating. The night life at the hotel bar area was very nice and very friendly. Everyone loved the band. Taxi service to and from the airport and around town was no problem. A hotel I would look forward to staying at again with no problem.

I stayed for only a day on 18 Jun 2011 and was impressed by the hotel room - fabulous, clean and spacious. The hotel receptionists were friendly and helpful. worth the money to stay here except that the pool was under renovation or repair thus unable to use it

This is the second time I have stayed in the Crown Regency, Lapu Lapu. The rooms are large and very comfortable, the wifi excellent and the front desk very efficient. The restaurant was much improved over my previous stay and was probably due to a higher number of guests generating more staff and improved efficiency. The location is quite good, being close to the airport and not a difficult journey to the beaches. More could be done to make the beaches more accessible. Perhaps some form of co-operation with local beach resorts, for example. The 50’s bar is a great idea but poorly managed, in fact there was no management whatsoever! Smoking is encouraged with ash trays on the tables and “no smoking” notices ignored and the designated smoking areas unused. Once, the music played by one band was so excessively noisy that customers had to move outside. The band played on... to themselves! The staff seemed powerless to do anything! On the following evening, an excellent band played the customer’s requests and managed to please almost everyone there. The bar was very busy, the customers very happy! But no management to reflect on the previous night’s failure and to rebook the successful band! Nonetheless, a good hotel and thoroughly recommended!

2nd stay at this Hotel, Highly recommend over the others in this area. Great Service and Attitude of Staff. We stayed in a two bedroom room this time which was great having a child. It was like an apartment and gave us the privacy and space needed for a two week stay. Will defintely be our first choice for the next stay.

we stayed 6 days at the hotel it is a good place to be if you like it qiiet and restfull time, it is also not that fare away from Cebu town where the malls are, a taxi ride to them is about 4usd, in all it's good value for money the staff will go out of there way to help you.

The beds are absolutely divine! I feel like I am lying above clouds. It's very comfortable to stay at Crown Regency Mactan, they give you the best value for your money!

Very nice esp. being with the family, having the availability of cooking facilities, a nice swimming pool, gym, we did not need to be near the city proper of Cebu, taxi did not cost us that much..The free airport transfer and breakfast buffet was also a big plus..

Hotel staff needs more direction on exactly where the pick up counter is at the airport - they kept telling us the counter was at domestic departures when in fact it was at domestic arrivals - caused us to waste 1 hour just waiting and trying to find where the counter was! Hotel was nice, however, we did not get the option of booking the regular rooms, and only the suite which came with a kitchenette and sofa which was not required at all. Wifi at the lobby was erratic and on our last day wasn't working at all. Breakfast is passable, service staff is courteous and responsive.

the hotel was nice, but the aircon doesnt work well..

Great hotel. Not really new but everything is spic and span. Near the airport with free shuttle service.

This is second time we have stayed at Crown Regency Mactan as my wife's family are from Lapu-Lapu City so the location is very central for us. The Hotel room is very comfortable ,with large fridge , sink bench and cooking in unit this suits me as I can still have home cooking. Nice bathroom, excellent air-con . The swimming pool,grounds all are so good making for a very restful holiday. Well! the Manager/staff at the hotel WOW they are the best ever (and I have stayed in a lot of Hotels.) what about the breakfast its a WOW as well best ever. Regards Graeme & Fleur.

i love the high beds!

The room we got was perfect for a family of 5. Get this hotel to explore the different resorts in the island.

The rooms are very nice, breakfast not exciting and location disappointing.

Very nice and comfortable rooms!

We wanted a hotel next to Cebu Airport because we arrived with a late ferry from Bohol and this is a good choice because they have a free shuttle service to the airport.

I've stayed at Crown Regency Suites - Mactan, 3 times now in the last 2 and a half years and each time I have been made to feel very welcome and been well looked after. The only negative I can give about the hotel is the location .... right on a busy main road so traffic noise is a problem all night long and especially very early mornings. Free buffet breakfast (very good breakfast) is included in price. Would recommend this hotel to anybody visiting Cebu.

Was very pleased! Will stay again.

This hotel is really great and awesome.

On the whole, this is a nice and clean hotel. The room includes a small kitchen so it is good for people who want to cook. The staff is very friendly. Unfortunately, this is one of the few hotels in Mactan that does not have a direct beach access. And other hotels ask an entrance fee for using their beaches.

More than met my expectations. Only comment is it is far from downtown Cebu. Also, it would be nice too if the transfer includes pier not only to the airport.

Staff were kind and helpful. Rooms well equipped, but a bit run-down. Good value for the money.

The hotel is nice, but getting old. The air conditioners do not work as they should and the rooms are too hot.

An excellent hotel, very close to the airport. Lovely food, wounderful staff. Home from home rooms. We are planning to stay there again.

The restaurant during breakfast buffet was too warm. The temperature could have been cooler. The business room computers needed repair. BUT, the food was excellent and the service was excellent. I will stay there again. They also have a wonderful swimming pool.

The room was clean and comfortable, with two TV sets, my kids were able to watch their own favorite TV shows. When we go back to Cebu, we will again stay with you. Housekeeping and concierge were very accommodating. The front desk people very gracious and the service was fast. The breakfast was okay.

Our stay in Crown Cegency Suits Mactan was really great, the next time we will book our Rooms by Asiatravel again. Have a great day. W & R Eschhaus

I was looking for a clean, convenient, and affordable accommodation in Mactan - Cebu City area for me and my family and found good deal for 2bedrooms suite for approx. $80/night through asiatravel.com. When we arrived at the Mactan airport, I was surprised there is someone from Crown Regency was standing on the side holding my name because I did not realized that Asiatravel rate included return airport shuttle. We were able to check-in and get to our suite right away when we got to the hotel. The suite itself was nicely decorated, complete with kitchen, dining table, and living room. If you want to use the kitchen, you have to ask housekeeping to bring the LPG as well as cooking and dining utensils. The staffs were friendly and very accommodative. Right after we checked-in, we found out that the aircon in one of the bedroom was not working properly, so we asked the hotel technician to check it. They immediately came to the room and found out that the aircon remote sensor was not working, so we asked to be moved to another suite and were able to move right away to the exact same suite on different floor. The room also comes with free broadband internet connection and the receptionist immediately lent me the connection cord. The next day, we were scheduled to go on Bohol day tour and had to leave the hotel around 5 a.m., so we asked the front desk the day before whether we can have our breakfast to be packed. Indeed, the next morning, our breakfast packages were ready and generously stuffed with menu we selected complete with fresh fruits and bottled water. The hotel amenities were standard with swimming pool, coffee shop, restaurant, and convenient store. It is located in Lapu-Lapu area, which was very close to Mactan Bridge, but quite a distance (10-15 minutes taxi ride) from the beach, malls, and restaurant. So, if you are looking for stop-over accommodation while you are exploring Mactan – Cebu area during the day, Crown Regency Mactan Hotel is a good choice for you. Make sure you check the asiatravel.com rate first because it is really worth it!

Excellent I book always you, wherever I go!! One of my favorite hotels, the staff always remember my name, amazing!! really nice people: Alastair Ferguson Excellent service, nothing too much trouble, I always stay here even when notified as full, I turn up on chance...100% lucky so far. The staff even remember my name after 2 months away. Great rooms, But do not take mine!!!!!! Always Crown Regency Suites, Mactan

Clean and friendly staff, airport pickup on time. very good service.