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Costabella Tropical Beach Hotel 5 stars

Buyong, Mactan Island6015 Cebu Philippines

Internet Reservation Office in Philippines
Tel: + 24 hours Hot Line
+ (632) 6355099 & 9104203 to 05
+ (Toll Free from US) 18773475239
+ (Toll Free from US) 18773874852
+ (Toll Free from UK) 44800014800
Fax: +63 (2) 6356699, 9104206

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OVERALL RATINGS

3/5

based on 9 reviews

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Hotel Reviews

4/5

Mrs. Schubert, Philippines May 2012

At the beach the water is not deep enough to swim. Good for small kids to play. The election of breakfast buffet is few. The place is good for someone who wants to do nothing but lying down in the beach and poolside. Weekends it is hosting some local parties and conferences.

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Recommendation

Families, Senior Citizens

Mr. BROWN, Australia Feb 2012

Did not go there and lost my payment because of no refund policy. I will study terms and conditions more closely next time. This one- never again.

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3/5

Mr. Ohagan, Philippines Jan 2012

I find it quite far from the City and hotel staff's take a while before they get back to you if you ask or need something...in the morning if you try to call reception either they will hang-up on you or won't answer you call at all.

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Eco-Friendly, Tourists

2/5

Mrs. Loh, Philippines Jan 2012

Before I booked this hotel I'm expecting that this hotel is nice and very clean because they say it's 5star hotel but our room have so many mosquitoes and the tissue holder have the cockroach stain. And they say free wifi but my iPhone, my husband laptop and even my iPod cannot detect the wifi because the signal is very weak. So next time we don't have the Plan to stay to this hotel anymore. Just to be fair the front desk staff are accommodating that's it!

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3/5

Mr. Gardiola, Singapore Aug 2011

Nice cozy place!

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Events and Meetings, Honeymooners

4/5

Mr. YU, Hong Kong Jun 2011

I had a wonderful stayed with my wife in Costabella and thanks all the staffs who given us a wonderful holidays here. I am strongly recommended who wants to have a happy holiday with a reasonable room rate here.

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Tourists

3/5

Mr. CHING, Singapore May 2011

Overall, the hotel was acceptable for the price. We stayed at the new wing so it was OK. The beach front was clean but very tiny. The service would have been 5 stars but was only scored 4 because the front desk didn't do justice to the rest of the service staff. eg when asked for a late check out the immediate response was NO! Must charge even when there were rooms available despite us staying in one of their premium rooms for 5 nights. Rest of the service staff were excellent, very helpful and polite.

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Families

4/5

Mr. Baroin, France Jan 2011

Pleasantly surprised by the hotel. Rooms were clean and comfortable and the restaurant offered a very good standard of food at reasonable prices. Breakfast buffet was excellent. Service and attitude of staff was very good. Would definately go back there again

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Families, Tourists

3/5

Mr. Tong, Hong Kong Apr 2010

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Backpackers, Families, Tourists

5/5

Mr. Hitchman, Australia Jul 2009

My family totally enjoyed our stay at Costabella, we had a superior poolside room that was just 15 steps from the pool, the room itself was great, 1 pool is much nicer than the other, the pool attendant does a great job watching over the kids swimming, the beach is nice, and the jet skiing and parasailing was reasonably priced. Food in the 2 restaurants is good, overall it was a fantastic vacation, good value for money and we would not hesitate to stay there again. It is not near local restaurants but we were happy just to stay at the resort.

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Families