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Hotel Istana 

73 Jalan Raja Chulan (Show on map) 

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Very Good
4.0 / 5


(3129 Reviews)

  • "This hotel is showing its age, but is undergoing refurbishment. We booked a club room and were upgraded to a suite. It was dated, but large wi..."
  • "Staff very accommodating and friendly."
  • "Booked a deluxe with breakfast "surprise deal". Well the BIG surprise for us, was that we were upgraded to a suite, which we really..."
  • "This is the Grand Dame of Central K.L. Impeccable manners, large rooms and discretion assured. The Istana is a bit long in the tooth these day..."
  • "Staffs are friendly and helpful. Strategic location with easy access to Mrt and to bukit bintang. Really enjoy the shower with powerful water ..."
Cramer, Karen
Lee, Severino
Porter, Deborah
Barrett, Peter
SALIM, SAIDI

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Hotel Video

Hotel Overview

Hotel Istana Kuala Lumpur City Centre is just 5 minute walk from Bukit Bintang Shopping Area and 10 minutes to Kuala Lumpur Convention Center. Hotel is strategically located within Kuala Lumpur 's main Golden Triangle business and commercial centre. It is also within walking distance to the Bintang Walk shopping and entertainment hub, the Kuala Lumpur Convention Centre, iconic landmarks such as the Petronas Twin Towers and the Kuala Lumpur Tower and the nearby Chinatown (all within walking distance) while the Kuala Lumpur International Airport (KLIA) is only an hour's drive away. The Hotel is supported by an efficient road and rail transport system with the monorail terminal-stop located just adjacent to Hotel Istana. The convenience of a private limousine service and a public bus and taxi network complements the Hotel's easy accessibility. The five-star Hotel Istana features 515 well-appointed guestrooms and suites designed to suit every individual's personal and corporate needs. It also offers versatile banqueting and convention facilities and is complemented by authentic tastes from its three outstanding restaurants and two lounges.


• Check In : 14:00 • Check Out : 12:00 • GMT Time : +08:00 - Malaysia

Direction

Hotel located in the heart of the shopping and commercial district of Kuala Lumpur. The airport is only 60 km or an hour`s drive away. Shopping centers around the hotel: Pavillion KL, Quill City Mall, Petronas Twin Towers, Bintang Walk, Starhill Gallery and Berjaya Times Square Shopping Centre.

Hotel Features
  • Activities desk
  • Banquet room
  • Bar
  • Cafe/coffee shop
  • Conference room
  • Fitness center
  • Lounge
  • Massage treatment
  • Meeting room
  • Outdoor swimming pool
  • Restaurant
  • Sauna
  • Spa
  • Steam room
  • Sun deck
  • Wedding facility
  • Whirlpool


Score Breakdown

Location
4.6
Amenities
4.2
Rooms
4.2
Service
4.4
Value for Money
4.3
Cleanliness
4.3
Review Score
4.3 / 5

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Very Good
4.0 / 5


(3129 Reviews)



Jun 2016

Cramer, Karen

New Zealand

4 / 5 Good "Adventure"
Amenities4
Rooms4
Cleanliness4
Location5
Service5
Value for Money5

This hotel is showing its age, but is undergoing refurbishment. We booked a club room and were upgraded to a suite. It was dated, but large with lounge and view of Petronas Towers. The Club was great. The staff were very friendly and courteous. Breakfasts delicious. Cocktail hour was great. Hotel was close to monorail and shopping area. Only complaint - beds were uncomfortable. Not just hard, but I think they were too old as well.

Apr 2016

Lee, Severino

Philippines

4 / 5 Good "Adventure"
Amenities4
Rooms4
Cleanliness4
Location3
Service4
Value for Money4

Staff very accommodating and friendly.

Aug 2015

Porter, Deborah

Australia

5 / 5 Excellent
Amenities5
Rooms4
Cleanliness4
Location5
Service5
Value for Money5

Booked a deluxe with breakfast "surprise deal". Well the BIG surprise for us, was that we were upgraded to a suite, which we really appreciated (after a 3hr trip from the airport) with a view to the twin towers. Check in was easy and quick, breakfast had a huge variety from eastern/western/middle east - something for everyone and the service at breakfast was excellent. Great swimming pool. Great location (easy two minute walk to Pavillion & to the monorail). Have stayed in KL many times but not at the Istana before. I would absolutely stay at this hotel next time I am in KL.

Mar 2015

Barrett, Peter

United Kingdom

4 / 5 Good "Adventure, Adventure"
Amenities4
Rooms4
Cleanliness4
Location5
Service5
Value for Money5

This is the Grand Dame of Central K.L. Impeccable manners, large rooms and discretion assured. The Istana is a bit long in the tooth these days, but retains an air of grandeur from past supremacy. She may have slipped down the rankings over the years, however she now represents value for money. Please don't let things slip any further.

Dec 2014

SALIM, SAIDI

Singapore

4 / 5 Good "Adventure, Adventure"
Amenities3
Rooms4
Cleanliness4
Location5
Service5
Value for Money4

Staffs are friendly and helpful. Strategic location with easy access to Mrt and to bukit bintang. Really enjoy the shower with powerful water pressure and excellent shower head.

See more customer reviews for this hotel


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