Warmest greetings from all of us here at Shangri-La’s Rasa Ria Resort, Kota Kinabalu!
As you are aware, we have already begun works on extending the Ocean Wing facility since November 2012 starting with the piling works that is expected to be completed by end of January 2013
With all the works that are being carried out diligently, the addition of 2 new blocks consisting of 81 rooms, a new lobby, a spa as well as a restaurant & pool at the Ocean Wing further promises that the new facilities would be ready by the third quarter of 2014.
From February 2013 onwards, only general construction works will take place and for now, all of our facilities such as the swimming pools and rooms at both the Garden Wing and Ocean Wing, restaurants, spa, golf and recreation activities will be operating as usual.
Our recently renovated Garden Wing rooms, located well away from the Ocean Wing extension site will not be affected by the planned work.
In addition, we will have a special team available 24 hours a day to communicate with and handle inquiries from guests and to ensure a seamless delivery of service.
We are available to address any concerns you may have at any time relating to the programme. Please feel free to contact our Communications Department at telephone number (60 88) 792 888 or email firstname.lastname@example.org.
Shangri-La’s Rasa Ria Resort, Kota Kinabalu.