We require that all vehicles be returned in the same condition in which they received it, except for ordinary wear and tear. If the vehicle is returned damaged, the customer is liable and required to pay the Damage Liability Fee (DLF).

SIPP

MAKE & MODEL

Reduced DLF

ECMR

Toyota - Echo

CCAR

Toyota - Corolla

ICAR

Toyota - Camry

FWAR

Ford - Falcon Wagon

PVAR

Toyota - Tarago

• Driving above the snowline
• Vehicle is submerged in water
• Driving on beaches and/ or dry river beds
• Proven to be drink driving
• Driving off road
• Damage to under body and overhead

Security Bond

Upon payment, only credit card, cash or travellers cheques can be used.

If paying by cash or travellers cheques, a A$330 deposit is required in addition to the rental charge.

Drivers 21-24 years of age cannot leave a cash deposit; they are required to only use credit card. Only Australian Dollars are acceptable if paying by cash but the customer does have the option of paying by Traveller's Cheque in Australian Dollars.

Airport Recovery Fee (ARF)
(applies when picking up a car from an airport)

At a time when airports in Australia have either been privatised or are about to become privatised, these airports are charging significant increases in concession fees. (up to 12% on top of total car rental charges)

Europcar will therefore charge an Airport Recovery Fee (ARF) that reimburses Europcar for fees imposed by the airports.

Please note ARF is only applicable to airport collections and not airport returns.

Europcar reserves the right to change these fees or add additional airports during the course of the contract.

Delivery Service
(not available Saturday, Sunday Or public Holidays)

Europcar offers free delivery and collection of vehicles to and from a location of your choice within a 5km radius of our nearest location from Monday to Friday (09:00 to 16:00). Clients must request this service when making the reservation.

The rental agreement will be deemed to be terminated at the time the renter notifies the Europcar employee that the vehicle is ready for collection.

A credit card number must be provided at the time of booking.

Rental Days

At Europcar, our days are based on 24-hour periods rather than calendar days.

Therefore if you pick the car up at 9am on the 1st and Drop the car back at 12pm on the 2nd you will be charged 2 full days car rental. (59 minutes grace time is allowed)

Minimum Rental Age

Drivers must be at least 21 years of age to be eligible to rent a car from Europcar, however, there are restrictions for renters under the age of 25. They are as follows:

• 21-24yr olds must be a credit card holder
• 21-22yr olds cannot reduce their Damage Liability
• 21-22yr olds cannot hire any vehicle larger than CCAR
• 23-24yr olds cannot hire any vehicle larger than an ICAR
• A minimum age of 25 yrs is required for 4WD and luxury/prestige vehicles.
• All 4WD, Luxury and Prestige hirers must hold a credit card

One Way Rentals

One-way rentals are available between most locations. Either a minimum number of days apply or a drop fee.

Extras

Europcar provides baby seats for all passenger vehicles. They are suitable for children aged 1 to 4 years.

Baby seats need to be pre-booked to ensure supply upon arrival. Baby seats cost A$5.50 per day (incl GST), with a maximum of $38.50 per rental (incl GST).

Europcar does not supply baby capsules or booster seats.

Drivers Licenses

A driver's license must be sighted at time of pick-up that is valid for the period of rental and the driver must be able to read in English.

Probationary licences are not acceptable nor are photocopies.

Europcar accepts all international driving licences when accompanied with a license of origin.

For identification purposes, we also require clients to provide their credit card details

Kilometre Allowance

In Metropolitan locations, rates include unlimited kilometres. This applies to standard vehicles only.

For Country areas, rates include 200 kilometres per day

For Remote areas 100 kilometres per day applies.

The only exception applies to rentals in Northern Territory, eg Darwin, Alice Springs and Katherine. These rates include unlimited mileage, except for PVAR & IVAR categories which include 200kms per day.

For specialty vehicles, such as eight seater passenger vans, twelve seater minibuses, luxury vehicles and 4WD's, rates include 200 kilometres from Metropolitan, Country Locations and 100kms from Remote Locations.

Additional kilometres are 27.5 cents per kilometre. This rule applies at all Australian locations.